Customer Service Administrator

Location: Chatham, Kent
Job Type: Full Time
Salary: 18000.00 - 18000.00 Annual GBP
Industry: Office and Admin
Company: WSB Administration Services LLP
Contact: WSB Administration Services LLP
Posted: 15 days ago
Reposted: Yesterday

Maternity cover for a period of 9 to 12 months. 27 hours per week. Contract to commence from 17th June 2024.

Duties will include:

  • Main point of contact for customers (e-mail & telephone)
  • Sales order processing
  • Plan supply schedule for orders
  • Liaising with third party warehouse & logistics company
  • Stock management
  • Raise delivery notes & invoices for completed orders, issue to customers
  • Monitor & re-invoice relevant freight charges
  • Sales reporting
  • General ad-hoc administration services

Seeking following qualities:

  • Experience in an office environment
  • Attention to detail
  • Use of Microsoft software
  • Use of ERP software - not essential as training will be given
  • Ability to organise own time
  • Able to give clear instructions to third parties (e-mail)
  • To take advice & in-house training where required